Privacy policy

Privacy policy of Scentiore Perfumes

At Scentiore Perfumes we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make purchases on our website [WEBSITE URL] (the “Site”). By using our Site, you consent to the practices described in this policy.

1. Information We Collect

We collect information to provide and improve our services, including:

• Personal Information: Name, email, phone number, shipping and billing address, payment details.

• Account Information: Username, password, purchase history, preferences.

• Technical Information: IP address, browser type, device information, operating system, and browsing activity on our Site.

• Communication Data: Emails, messages, or other correspondence with our customer support.

2. How We Use Information

We use your information for purposes such as:

1. Processing and delivering orders.

2. Improving and personalising your shopping experience.

3. Sending transactional messages and promotional offers (with your consent).

4. Responding to customer inquiries or support requests.

5. Detecting and preventing fraudulent or unauthorised activity.

6. Complying with applicable laws and regulations in Pakistan.

3. Cookies

Our Site uses cookies and similar technologies to:

• Remember your preferences and login details.

• Analyse site traffic and performance.

• Provide personalised offers and content.

You can disable cookies in your browser settings, but some features may not function properly without them.

4. Third-Party Services

We may share your information with trusted third-party service providers, such as:

• Payment gateways (banks, mobile wallets).

• Logistics and shipping partners.

• Analytics and marketing services.

These third parties are bound to protect your data and use it only for the services they provide to us.

5. Data Security

We implement reasonable technical and organisational measures to safeguard your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

6. Customer Rights

Under Pakistani laws, you have the right to:

• Access and obtain a copy of your personal data.

• Correct or update inaccurate information.

• Request deletion of your personal data, subject to legal or contractual obligations.

• Withdraw consent for marketing communications at any time.

7. Contact Information

For questions or concerns regarding this Privacy Policy or your personal data, contact:

Email: help.scentiore.perfumes@gmail.com

Note: This Privacy Policy may be updated periodically. Continued use of the Site indicates acceptance of any changes